Our Core Principles for Data Protection
Maximum encryption
TV77 uses bank-grade SSL encryption. Every piece of data and every transaction travels through a fully encrypted channel.
Data Is Never Sold
TV77 never sells your personal data to third parties. Your information is used solely to provide our services.
Minimal data collection
We collect only the data we need. Requesting unnecessary personal information goes against TV77's policy.
Transparent data use
TV77 is transparent about how your data is used. There are no hidden purposes.
Right to Erasure
Upon your request, TV77 will arrange for your personal data to be deleted — unless a legal obligation requires otherwise.
Regular Security Checks
TV77's security systems are regularly audited by independent third-party experts.
1. Introduction
TV77 takes your privacy seriously. Read this policy to understand how we handle your personal information.
Welcome to TV77's Privacy Policy. This document has been crafted with Bangladesh gamers in mind — clear, plain language, no jargon. We want you to know exactly how safe your data is with us and how it is used.
By using the TV77 platform, you agree to this privacy policy. Our core commitment is simple — your data is collected only to provide you with a better service, nothing more. TV77 believes that honest use of information is essential to building a transparent relationship with our users.
This policy has been drafted in line with international data protection standards. TV77 reviews and updates this policy regularly to keep it current and relevant.
2. What information do we collect?
TV77 collects only three types of data — information you provide directly, data collected automatically while you use the platform, and verification data received from third parties.
Directly provided information
- Full name, date of birth, and nationality.
- Email address and contact number.
- Identity document details (for KYC verification).
- Payment method details — used solely for processing transactions.
- Information provided when contacting support.
Automatically collected information
- IP address and device type.
- Browser information and operating system.
- Time spent on the platform and pages visited.
- Gaming activity logs (for security purposes).
TV77 never stores your password in plain text. Passwords are always kept as encrypted hashes.
3. How is your information used?
TV77 uses your data only for specific, legitimate purposes. Your information is never used for vague or unauthorized activities.
| Data Type | Purpose of use | Legal Basis |
|---|---|---|
| Registration Information | Account Registration & Verification | Contractual Requirements |
| Identity document information | KYC Verification & Age Confirmation | Legal Obligation |
| Payment information | Transaction processing | Contractual Requirements |
| Gaming Activity | Fraud Prevention & Service Improvement | Legitimate interest |
| Email address | Sending important notifications | Contractual Requirements |
| Browsing data | Platform development & security | Legitimate interest |
5. Data retention & security measures
TV77 stores your data with the highest level of security. Our data centers operate in compliance with international security standards.
- All data is stored with AES-256 encryption.
- Regular security audits and penetration testing.
- Multi-factor authentication system.
- 24/7 network monitoring and anomaly detection.
- Data backups are stored regularly on separate servers.
How long data is retained depends on its type. Even after account closure, certain data may be kept for a defined period to meet legal requirements.
6. Cookies policy
TV77 uses cookies on its website to improve platform functionality and personalize your experience.
Cookie Type
- Essential Cookies: Required for login status, session data, and security. These cannot be disabled.
- Performance Cookies: Used for page load speed and error tracking — fully anonymized.
- Functionality Cookies: To remember your preferred language and settings.
- Analytics Cookies: Used to understand user behavior for platform improvement.
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some features of TV77 from working properly.
7. Your rights
As a TV77 gamer, you have important rights over your own data. We respect those rights and make them easy to exercise.
Right to Access
You can request to know what personal information TV77 holds about you.
Right to rectification
To correct inaccurate or outdated information, please contact support directly.
Right to erasure
Where no legal obligation applies, you can request that your data be deleted.
Right to restrict processing
You may request that we limit the processing of your information under certain circumstances.
Data Portability
You can request a copy of your personal data in a readable format.
Right to Object
You may object to marketing communications or to specific types of data processing.
To exercise any of these rights, contact the TV77 support team. Requests are typically handled within 30 business days.
8. Protection of minors
TV77 strictly prohibits anyone under the age of 18 from using the platform.
TV77 does not knowingly collect data from minors. Age verification is mandatory during registration. If an underage account is identified, it is immediately suspended and all associated data is deleted.
If you believe your child is using TV77, please contact TV77 Support immediately. We will act promptly.
9. Third-party services & links
TV77's platform integrates certain third-party services — such as game providers, payment gateways, and others. These providers have their own privacy policies.
- Game providers receive only the data necessary to operate the games.
- Payment processors receive only the information needed to complete a transaction.
- TV77 ensures that all partner organizations comply with international data protection standards.
- TV77 is not directly responsible for third-party practices, but we work only with trusted partners.
10. Privacy Policy Changes
TV77 may update this privacy policy from time to time. For significant changes, users will be notified by email or via a platform announcement. The date of the latest update will always be shown at the top of this page.
Continued use of TV77 after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
11. Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact TV77:
We typically respond to privacy-related requests within 72 hours. For urgent matters, please use live chat.